The Tech Design Psychologist™

Shaping technology to help people flourish™

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Case Studies

VoIP Engineering Web App

Situation: A pair of web apps used by telecom engineers to provision VoIP phone service could not accommodate orders with many thousands of telephone numbers. Intervention...

Intervention: Designed single integrated app with greatly improving usability and sophisticated tools for working with large numbers of phone numbers at once. Resolution...

Resolution: Faster and more accurate provisioning of large VoIP orders was facilitated by an elegant and intuitive tool with greatly expanded capabilities. Situation...

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Testimonials

"As always you provide excellent design solutions which effectively address complex problems." [+]

"As always you provide excellent design solutions which effectively address complex problems. The engineering web app designs are superb!"

Jeff Hansen, Staff IT Systems Engineer, CenturyLink

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Videos

“Usability in Healthcare: Ability to Use is the Tip of the Iceberg” (Slides)
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