Services

I tailor the services I offer to the unique needs of each client and project. They typically include some of these:

Services: Interaction Design, Consulting, Coaching, Mentoring, Research, Training, Speaking, Usability Testing

If you create tech, services I might recommend for you include:

  • Consulting on objectives and strategy.
  • Researching target users’ needs, abilities, desires, opinions, contexts, etc., through:
    • interviews
    • observation sessions
    • surveys
    • focus groups
  • Researching scientific literature for knowledge that could add value to the product.
  • Evaluating systems or prototypes, through:
    • testing with users
    • expert inspection
    • user surveys
    • competitive analysis
  • Designing how the system:
    • builds relationships with users
    • interacts with users
    • is structured and organized
    • looks and feels
  • Working with design teams, to:
    • facilitate and enhance their design process
    • cultivate empathy for users
    • brainstorm, evaluate, and test interaction design ideas
    • suggest design ideas based on scientific psychology findings
    • mentor individuals who wish to develop their user experience skills and psychological insight
    • ensure correct implementation of the intended design

If you choose tech, services I might recommend for you include:

  • Consulting with you on objectives and strategy.
  • Coaching you on implementing your strategy and expanding your vision.
  • Researching your users’ needs, abilities, desires, opinions, contexts, etc., through:
    • interviews
    • observation sessions
    • focus groups
    • surveys
  • Researching scientific literature for applicable knowledge.
  • Evaluating tech currently in use, or that you’re considering, through:
    • testing with users
    • expert inspection
    • user surveys
    • competitive analysis
  • Designing a more supportive tech environment for your users, through choice, configuration and, when possible, customization.
  • Training your users to build habits and attitudes that help make their tech more supportive.

If you use tech, services I might recommend for you include:

  • Consulting on objectives and strategy.
  • Coaching on implementing strategy and building skills.
  • Evaluating tech you’re using or considering.
  • Designing (and helping you design) your tech environment through choice and configuration.
  • Speaking to groups to inspire them to make the tech they use more supportive.
  • Training groups to and empower them to make the tech they use more supportive.