The Tech Design Psychologist™

Shaping technology to help people flourish™

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Do You Create, Choose, or Use Tech?

Use?

Well, obviously you use technology. But do you shape it to help yourself flourish? More…

Choose?

Perhaps your role involves choosing, and maybe configuring, technology for others, such as employees. Do you want your choices to help those you choose for to flourish? More…

Create?

If you create technology, is it important to you that it help its users to flourish? More…

Case Studies

Landline Mobile App

Landline Mobile App
Situation: Before launching its first Android mobile app, integrating mobile and landline phone service, a telecom company wanted to ensure the app was easy to use.  Intervention...
Intervention: Usability testing of first run app user experience, with customers who had home phone service and an Android mobile phone.  Resolution...
Resolution: Usability testing indicated that many users would abandon the app before experiencing its value, due to a confusing initial setup process. I provided specific insights into how to fix this before launch.  Situation...
More case studies

Testimonials

"As always you provide excellent design solutions which effectively address complex problems."  [+]
"As always you provide excellent design solutions which effectively address complex problems. The engineering web app designs are superb!"
Jeff Hansen, Staff IT Systems Engineer, CenturyLink
Jeff Hansen
More testimonials

Video


“Usability in Healthcare: Ability to Use is the Tip of the Iceberg” (Slides)

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