The Tech Design Psychologist™

Shaping technology to help people flourish™

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Case Studies

VoIP Engineering Web App

VoIP Engineering Web App
Situation: A pair of web apps used by telecom engineers to provision VoIP phone service could not accommodate orders with many thousands of telephone numbers.  Intervention...
Intervention: Designed single integrated app with greatly improving usability and sophisticated tools for working with large numbers of phone numbers at once.  Resolution...
Resolution: Faster and more accurate provisioning of large VoIP orders was facilitated by an elegant and intuitive tool with greatly expanded capabilities.  Situation...
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Testimonials

"...he goes well beyond the answers I anticipate, providing solutions that sometimes surprise me but consistently deliver exceptional results."  [+]
"I have contracted with Michael Siepmann on a number of engagements. In every case, I have been extremely impressed by his thoughtfulness, professionalism, and insight into complex business problems. Michael genuinely seeks to understand the customer's needs, and his recommendations are well thought out. In particular, his leadership and acumen are second to none, as he goes well beyond the answers I anticipate, providing solutions that sometimes surprise me but consistently deliver exceptional results. I look forward to opportunities to work with Michael again!"
Jesse Kohler, Director, Product Management, CenturyLink
Jesse Kohler
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Video


“Usability in Healthcare: Ability to Use is the Tip of the Iceberg” (Slides)

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