The Tech Design Psychologist™

Shaping technology to help people flourish™

Menu

Skip to content
  • Menu
  • Home
  • Do You…
    • Create Tech?
    • Choose Tech?
    • Use Tech?
  • About
    • About Me
    • Services
    • Testimonials
    • Case Studies
    • Psychology Research
    • Useful, Easy, Pleasing, Supportive
    • Flourishing
    • – Search & Site Map
  • Thoughts
    • Blog
    • Articles
  • Contact

About

  • Useful, Easy, Pleasing, Supportive
  • About Me
  • Services
  • Testimonials
  • Examples
  • Flourishing
  • Site Map
  • Site Credits

Case Studies

Landline Mobile App

Landline Mobile App
Situation: Before launching its first Android mobile app, integrating mobile and landline phone service, a telecom company wanted to ensure the app was easy to use.  Intervention...
Intervention: Usability testing of first run app user experience, with customers who had home phone service and an Android mobile phone.  Resolution...
Resolution: Usability testing indicated that many users would abandon the app before experiencing its value, due to a confusing initial setup process. I provided specific insights into how to fix this before launch.  Situation...
More case studies

Testimonials

"As always you provide excellent design solutions which effectively address complex problems."  [+]
"As always you provide excellent design solutions which effectively address complex problems. The engineering web app designs are superb!"
Jeff Hansen, Staff IT Systems Engineer, CenturyLink
Jeff Hansen
More testimonials

Video


“Usability in Healthcare: Ability to Use is the Tip of the Iceberg” (Slides)

Site Map Site Credits
© 2011-2026 Interaction Insight Consulting, LLC dba The Tech Design Psychologist