I tailor the services I offer to the unique needs of each client and project. They typically include some of these:

If you create tech, services I might recommend for you include:

• Consulting on objectives and strategy.
• Researching target users’ needs, abilities, desires, opinions, contexts, etc., through:
  • interviews
  • observation sessions
  • surveys
  • focus groups
• Researching scientific literature for knowledge that could add value to the product.
• Evaluating systems or prototypes, through:
  • testing with users
  • expert inspection
  • user surveys
  • competitive analysis
• Designing how the system:
  • builds relationships with users
  • interacts with users
  • is structured and organized
  • looks and feels
• Working with design teams, to:
  • facilitate and enhance their design process
  • cultivate empathy for users
  • brainstorm, evaluate, and test interaction design ideas
  • suggest design ideas based on scientific psychology findings
  • mentor individuals who wish to develop their user experience skills and psychological insight
  • ensure correct implementation of the intended design

If you choose tech, services I might recommend for you include:

• Consulting with you on objectives and strategy.
• Coaching you on implementing your strategy and expanding your vision.
• Researching your users’ needs, abilities, desires, opinions, contexts, etc., through:
  • interviews
  • observation sessions
  • focus groups
  • surveys
• Researching scientific literature for applicable knowledge.
• Evaluating tech currently in use, or that you’re considering, through:
  • testing with users
  • expert inspection
  • user surveys
  • competitive analysis
• Designing a more supportive tech environment for your users, through choice, configuration and, when possible, customization.
• Training your users to build habits and attitudes that help make their tech more supportive.

If you use tech, services I might recommend for you include:

• Consulting on objectives and strategy.
• Coaching on implementing strategy and building skills.
• Evaluating tech you’re using or considering.
• Designing (and helping you design) your tech environment through choice and configuration.
• Speaking to groups to inspire them to make the tech they use more supportive.
• Training groups to and empower them to make the tech they use more supportive.